- Estimated delivery time 7 to 20 business days.
- All order processing occurs on business days only, which are Monday through Friday, from 9am to 4 pm EST. Orders placed on Saturdays, Sundays, holidays, or after 4 pm EST are processed the next business day. All packages are delivered Monday through Friday.
- Stock items ship out within 24-48 hours, unless otherwise noted.
- Large quantity purchases may add 1-3 business days to shipping. Item(s) may also be bulk packed.
- Items which are made to order ship out in 5-7 business days.
- Custom items can take between 5-15 business days to ship.
NOTE: Many of our items are drop shipped directly from the manufacturer. As such, you may receive multiple packages.
- United Parcel Service (UPS.Epacket,Express,DHL... ) is the package service used by The 5S Store. Unless otherwise requested, all orders are shipped via UPS.Epacket,Express,DHL....
- Some items do require freight shipping. Freight shipping costs are charged after the item ships. Unless otherwise requested, all freight items ship via ground service.
- The AZOG Store is not held responsible for any delays UPS.Epacket,Express,DHL... may incur due to circumstances beyond their control. This would include but not limited to: weather conditions, mechanical delays, equipment failures.
- The AZOG Store is not held responsible for any delays UPS.Epacket,Express,DHL... may incur due to incomplete address information, or wrong address information provided by the customer.
- All packages are insured when they leave The AZOG Store. If a package is damaged in shipment , you should not accept the package without appropriate documentation of damage. The AZOG Store is not responsible for merchandise damaged in shipping.